BW-Solutions

Privacy Policy

Effective Date: September 13, 2025

BW Solutions Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website [insert website URL] or interact with our services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU/UK users, the California Consumer Privacy Act (CCPA/CPRA) as amended, and other international standards.

We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy on the Website and updating the "Effective Date" above. Your continued use constitutes acceptance.

1. Information We Collect

  • Personal Data: Name, email address, phone number, company details, or other identifiers you provide (e.g., via forms or inquiries).
  • Automatically Collected Data: IP address, browser type, device information, location data, browsing history, and interactions via cookies and tracking technologies.
  • Marketing Data: Preferences, responses to communications, and engagement with ads.
  • Sensitive Data: We do not intentionally collect sensitive personal data (e.g., health, race) unless necessary for services and with your explicit consent.

2. How We Collect Information

  • Directly from You: When you submit forms, sign up for newsletters, or contact us.
  • Automatically: Through cookies, pixels, web beacons, and analytics tools (e.g., Google Analytics). These track usage for personalization and marketing.
  • From Third Parties: Partners, advertisers, or public sources may provide data to enhance our services.
  • Cookies and Tracking: We use essential, functional, analytics, and advertising cookies. You can manage preferences via our cookie banner or browser settings. For details, see our Cookie Policy below.

3. How We Use Your Information

  • To provide and improve the Website and services.
  • For marketing: Sending emails, SMS, or targeted ads about our AI automation offerings.
  • Analytics: To understand user behavior and optimize content.
  • Communications: Responding to inquiries or sending updates.
  • Legal Compliance: To meet obligations or defend rights.

We process data based on consent (e.g., marketing), legitimate interests (e.g., analytics), or contract necessity (e.g., service delivery).

4. Sharing Your Information

  • Service Providers: With vendors for hosting, analytics, marketing (e.g., email platforms like Mailchimp).
  • Affiliates and Partners: For joint marketing or business purposes.
  • Legal Requirements: If required by law, subpoena, or to protect rights.
  • Business Transfers: In mergers, acquisitions, or asset sales.

We do not sell personal data under CCPA/CPRA definitions. For global transfers, we use EU Standard Contractual Clauses or equivalent safeguards.

5. Data Security and Retention

  • We implement reasonable security measures (e.g., encryption, access controls) to protect data, but no system is infallible.
  • We retain data as needed for purposes described, or as required by law (e.g., 6 years for tax records). Marketing data is retained until opt-out.

6. Your Rights and Choices

  • Access, Correction, Deletion: Request access to, correction of, or deletion of your data.
  • Opt-Out: Unsubscribe from marketing via links in communications or by contacting us. Opt out of cookies via browser settings.
  • GDPR Rights: EU/UK users may object to processing, request restriction, or data portability.
  • CCPA/CPRA Rights: California residents may request disclosure, deletion, or opt-out of "sales/sharing." We do not knowingly collect data from minors under 16 without consent.
  • Do Not Track: We honor browser DNT signals where applicable.

To exercise rights, contact us at [insert contact email]. We respond within 30-45 days, subject to verification.

7. International Data Transfers

As a global service, data may be transferred outside your jurisdiction (e.g., to servers in the US or EU). We ensure adequate protections via contracts or certifications.

8. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at:

BW Solutions Limited

Email: [insert contact email]

Address: [insert address]